Responsible Gaming

Gaming Should Be Entertainment

At 99pc.com.au, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to play, set a budget you can afford to lose and stick to it.

Age Verification

Online gambling in Australia is restricted to individuals aged 18 years and over. By accessing 99pc.com.au, you confirm that you are of legal age to gamble in your state or territory. We take age verification seriously and reserve the right to request proof of identity.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your gambling habits?

• Chasing losses by gambling more to win back money you've lost
• Gambling with money meant for bills, rent, or essential expenses
• Hiding your gambling activity or lying about how much you gamble
• Feeling anxious or irritable when you're not gambling
• Gambling for longer periods than intended
• Neglecting family, work, or social activities to gamble
• Borrowing money to finance gambling
• Experiencing relationship conflicts due to your gambling
• Feeling a need to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut back or stop gambling

If you've identified with several of these signs, it may be time to seek help.

Self-Help Tools & Limits

Most responsible online casinos offer built-in tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose in a session or over time
• Reality Checks: Receive reminder notifications during play to check how long and how much you've been gambling
• Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites when you need a break

Always use these tools proactively. They're designed to protect you.

Get Help — Support Organizations

If you're struggling with problem gambling, confidential help is available. Reach out to these trusted organizations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  1800 858 858 (1800 8 HELP 8)
• Gambler's Help – Counselling and support services across Victoria
  Phone: 1800 858 858

International Resources

• GamCare (UK) – Problem gambling support and resources
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme
  www.gamstop.co.uk
• National Council on Problem Gambling (USA)
  www.ncpgambling.org
  1-800-522-4700
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org

If You Have a Problem, Seek Help Today

Problem gambling is a serious issue, but you don't have to face it alone. If you or someone you know is struggling:

• Reach out to one of the support organizations listed above
• Talk to a trusted friend, family member, or healthcare professional
• Use self-exclusion tools immediately to prevent further harm
• Remember: seeking help is a sign of strength, not weakness

For immediate support in Australia, call Gambling Help Online on 1800 858 858 — available 24/7, free and confidential.